HUNTSVILLE, Ala., Jan. 18, 2005 -- Intergraph
In just one week, Cobb County deployed the pilot Automated Vehicle Location (AVL)/MRM system, which was integrated with Cobb County’s existing parcel, landbase and street data stored in an ArcSDE GIS; the Water System’s existing facility data stored in Intergraph’s GeoMedia(R); and work order data stored in the Banner Customer Information System from Indus. The pilot enabled the Department to demonstrate the immediate savings potential of automating job-based routing. With estimated timesavings of 30 to 40 minutes per field crew per day, the Department expects to improve safety and field response, which in turn will help improve customer satisfaction and retention.
“Intergraph solutions give us a reliable method to improve our existing processes, eliminating manual job sorting and improving paper ticket procedures,” said John Knowles, Engineering and Records Division, Cobb County Water System. “We look forward to the additional benefits available by extending the technology to include other work types, such as the maintenance orders from our Hansen system.”
The new system allows supervisors to more effectively monitor fieldwork and efficiently assign jobs to the right crew at the right location. Among the work order routing and location-based job optimization functionality available, the system provides the Department with MRM capabilities to:
The Water Department plans to expand the system to include additional work types and add mobile capabilities to its existing applications so that job information can be wirelessly received and sent.
For more information on Intergraph’s MRM solutions, visit http://imgs.intergraph.com/mrm/. Detailed information about Intergraph technology can be found at http://imgs.intergraph.com/products/.
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