Intergraph Awarded Contract for Mobile Workforce Management by Kansas City Power and Light

Intergraph’s InService technology completes utility’s geospatial resource management solution

HUNTSVILLE, Ala., Jan. 21, 2005 - Intergraph Mapping and Geospatial Solutions today announced Kansas City Power and Light (KCP&L) has purchased Intergraph’s InService(TM) for mobile workforce management. Kansas City Power & Light Company, a wholly owned subsidiary of Great Plains Energy Incorporated, serves approximately 500,000 customers in 24 northwestern Missouri and Kansas counties - a territory of about 4,600 square miles.

InService is the most recent addition to the technology that forms KCP&L’s integrated geospatial resource management (GRM) environment. The GRM solution facilitates data sharing between all engineering, operational and customer systems involved in the delivery of service to KCP&L’s customers. The open architecture of G/Electric, Intergraph’s next-generation geofacilities management system, provides the foundation for integration among geospatial-related applications, including the utility’s outage management, work management, asset management, AMR and relevant enterprise resource planning systems. KCP&L has used the GRM solution to manage its facility assets, providing improved customer service, faster power restoration and load control, and in general, more efficient use of the distribution assets.

The installation of mobile workforce management technology begins KCP&L’s process of building an enterprise mobile computing infrastructure. The utility chose Intergraph because its InService technology uses open, standard components. Among the advantages that InService offers are HTML/Jscript capabilities for modifying mobile forms and robust mapping in the mobile application.

Ed Matthews, KCP&L Project Manager, explains, “The deployment of our initial wireless network infrastructure and InService will lay the foundation for much of the future mobile technology implementations at KCP&L, and we want to minimize the impact of future technology changes. We need open and flexible applications that can expand to meet our organization’s broader mobile computing needs.”

Additionally, the InService mobile workforce management capability coupled with G/Electric, outage management, work management and customer information systems will enable continued improvement of customer service through more efficient field resource management. Combined mobile data and GPS gives KCP&L Field Services, Credit/Collection, Revenue Protection, and Outage Restoration Departments the capability to optimize work routing based on location, worker skill or equipment availability for more effective field crew dispatch. The field workforce will realize work efficiencies through field access to customer information, up-to-date distribution network maps and related facilities information, including the automatic navigation capabilities of provided work assignments.

Detailed information about Intergraph solutions can be found at  Detailed information about Intergraph products can be found at


Intergraph Mapping and Geospatial Solutions

Intergraph Mapping and Geospatial Solutions is a leading geospatial solutions provider for the following markets: local, state and federal government; transportation; utilities; communications; location-based services; photogrammetry; remote sensing; cartography; and military and intelligence. For more information, visit

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Rita Roberts, Media Relations


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