Intergraph Outage Management Solution Selected by WPS Resources Corporation

Integrated InService system will automate service delivery network

HUNTSVILLE, Ala., April 6, 2005 - Intergraph Mapping and Geospatial Solutions today announced WPS Resources Corporation has selected Intergraph’s Outage Management System (OMS), based on InService technology, to replace its existing, in-house-developed Service Restoration System. As part of the system enhancement, interfaces will be developed with WPS Resources’ customer information system (CIS) and geographic information system (GIS), as well as vehicle asset record, automated meter reading, corporate labor records and response time systems. Future interfaces will be developed to the supervisory control and data acquisition, distribution work management and interactive voice response systems.

Intergraph will provide project management, application development, system integration and training for the new system. Velocitie Integration, Inc. (, an Intergraph Registered Solutions Center, will provide integration services between the OMS and the GIS from GE Network Systems. The InService OMS will provide the platform for managing all trouble dispatch for the gas and electric distribution networks. For the electric network, InService will analyze operating data to help predict and correct potential distribution network failures, helping WPS Resources more efficiently manage day-to-day network operations. During outage situations, the system will accept customer outage calls from the CIS and indicate the probable source of failure, reducing restoration time. 

According to Larry L. Weyers, WPS Resources chairman, president and CEO, “Providing our customers with reliable and affordable service is our top priority. With the system’s interactive graphic display and Web-based executive dashboard, our organization can increase crew efficiency and more effectively manage day-to-day operations. The system will also allow us to report real-time outage restoration progress to our customers, reaffirming our commitment to deliver superior service.” 

Detailed information about Intergraph solutions can be found at Detailed information about Intergraph products can be found at

WPS Resources Corporation

WPS Resources Corporation (NYSE: WPS) is an energy holding company headquartered in Green Bay, Wisconsin. Its principal subsidiary is Wisconsin Public Service Corporation, a regulated electric and natural gas utility that generates and distributes energy in northeastern Wisconsin and an adjacent portion of Michigan. Other major subsidiaries include Upper Peninsula Power Company, a regulated electric utility operating in the northern half of Michigan’s Upper Peninsula and a nonregulated subsidiary, WPS Energy Services, Inc. WPS Energy Services provides energy and related products and services in the nonregulated energy market in the northeast quadrant of the United States and adjacent portions of Canada. WPS Power Development, LLC, a nonregulated subsidiary of WPS Energy Services, owns and operates nonregulated electric generation facilities located in Wisconsin, Maine, Pennsylvania and New York in the United States; in New Brunswick in Canada; a 23.3 percent interest in a synthetic fuel facility located in Kentucky; and steam production facilities located in Arkansas and Oregon.


Intergraph Mapping and Geospatial Solutions

Intergraph Mapping and Geospatial Solutions is a leading geospatial solutions provider for the following markets: local, state and federal government; transportation; utilities; communications; location-based services; photogrammetry; remote sensing; cartography; and military and intelligence. For more information, visit

Intergraph is a registered trademark of Intergraph Corporation. Other brands and product names are trademarks of their respective owners.


Rita Roberts, Media Relations


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