UK PP&M Support


Software Support & Maintenance Services

The key to success is more than just purchasing good software. You should consider using the full range of our support service to realise the full potential of the software and become fully productive with it in the shortest time.

Have you considered using any of our following services?

  • Product maintenance including all upgrades and fixes.
  • Hands-on product evaluation.
  • End-user, customisation and management training in our training centre or in your offices.
  • Business and configuration analysis, system installation and project set-up.
  • Product customisation and project conversions.
  • Out-of-hours and emergency support requirements.

Intergraph Software Support Knowledge Base

For customers with a valid maintenance contract for the required software and wish to:

  • Analyse a problem themselves.
  • See if any known problems exist for a specific situation.
  • Download latest software fixes and patches.
  • Review supporting information.

To access our Knowledge Base to query for such information and more visit our eCustomer site.

Logging a Software Problem Online

Customers in the UK & Ireland with a valid maintenance contract for the required Process, Power & Marine application and/or core software product may request software support by visiting our eCustomer site and use the Service Request option, or email us at If you do not have a login to the eCustomer site, please send an email with a request for a login to providing your contact details (company, address, telephone, fax and email address).

Please email us if you require further information.

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