UK SG&I Support
How to Reach Intergraph UK Support
Contact us by phone:
- UK Helpdesk - Monday to Friday; Business Hours 09:00 – 17:00; call 0800 618500
Contact us by E-Mail:
- Public Safety Customers: UK-ips-helpdesk@intergraph.com
- All other SG&I Customers: UK-support@intergraph.com
(Note: E-mail should not be used for problems that are urgent)
Log a Service Request through eService:
Customers can use eService to view, track and submit new service requests to the Intergraph UK helpdesk. Click here to log a service request through eService. If you do not have a user login, please contact the UK helpdesk to request one or click here.
For more information on how to use eService please download the eService Support System User Manual.
If you feel escalation of a service request is necessary, please contact the Intergraph UK Helpdesk.
Additional Support Resources
Licensing
The licensing resources page provides information on licence generation, re-hosting and other information relating to Intergraph licensing.
Product Support
To access product release information, updates, documentation, expansion packs and other downloads for Intergraph products under a maintenance contract please click here.
Knowledge Base
The knowledge base is home to a searchable collection of technical information to help you quickly find the latest solutions and technical tips for using your Intergraph products.
All of the above support resources can be accessed from the Intergraph SG&I global support site.
If you do not have login details to access these additional support options, please contact the UK Helpdesk.
Customer Support Newsletter
The UK customer support newsletter keeps customers informed of technical developments of our products and support services as well as key announcements from Intergraph UK.
Current issue
Previous issues
If you would you like to receive this newsletter via email, please contact the helpdesk with your contact details.
If you already receive the newsletter, but no longer wish to receive this type of information , you can unsubscribe here via email.
UK User Community
Join your user community. Get the latest news. Share your thoughts with other user community members and keep up-to-date with the coming events and updates.
Security, Government & Infrastructure User Forum
Join other Intergraph customers in our online community. Intergraph has set up this discussion forum for the purpose of posting questions and ideas, sharing documents, experiences, and information. Click here to visit the User Forums.