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I/CAD Version 9.1 Solution Release Update
Computer-Aided Dispatch for Public Safety Application Sheet
Mobile Dispatch for Public Safety Application Sheet
Notifications and Interoperability for Public Safety Application Sheet
Communications Interfaces for Public Safety Application Sheet
Public Safety Fire Interfaces Application Sheet

For more information about our Incident Management solution and the applications it supports, complete the form below, or e-mail publicsafety@intergraph.com.

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Intergraph’s Incident Management Solution

Intergraph’s Incident Management solution provides call-center and communications center operators with the tools they need to field calls, create and update incident details, and manage an organization’s critical resources by providing real-time interaction of crucial data. Our Web-based software provides occasional or remote access to Intergraph’s Computer-Aided Dispatch (I/CAD) system, giving first responders and security personnel secure Web access to live operational information and the ability to search for historical data on incidents and resources. Additional interfaces improve radio communications to enable efficient notifications and empower fire and EMS personnel to respond more quickly and protect citizen well-being.

I/CAD 9.1 Extends Incident Management Capabilities

Incident Management version 9.1 enhances the ability of police, fire, EMS, and security agencies to optimize resource allocation and improve response coordination to better save lives and protect property in their communities.

Dispatchers, first responders, and security personnel all benefit from easier access to real-time incident data with an integrated software suite that meets the complex and unique demands inherent to incident response. Based on our award-winning interoperability platform featuring Microsoft® BizTalk®, our solution combines the industry’s leading computer-aided dispatch, mobile dispatch, communications, and fire interfaces. Incident Management 9.1 supports industry standards, such as the National Information Exchange Model (NIEM), to promote multi-agency and multi-jurisdictional cooperation. For maximum flexibility, our software supports consumer maps, such as Microsoft Bing™ and Google Maps.

Incident Management version 9.1 enables the fastest and most appropriate response to emergencies, with features such as:

Fire workflow enhancements to support the unique requirements of fire agencies and improve communications between the CAD system and the fire records management system
Integrated mobile desktop workflows that save time and increase efficiency for officers who perform reporting and other desktop tasks in the field
Single login and workflow consistency across applications for streamlined access and easier use