Ambulance Dispatch Software

Ensuring your response teams are operating at the highest level of efficiency possible is vital to their overall performance, but more importantly, is crucial in saving lives and property. If the ambulance and emergency medical services (EMS) software systems used to manage these public safety agencies is not operating at its fullest potential or to the level emergency agencies need, assessing the situation can take longer, which will ultimately delay time-sensitive decision-making by dispatchers and first responders.

With Intergraph's suite of EMS dispatch software, response teams can take control of the critical information generated when fielding calls and responding to fire or medical emergencies. From our ambulance dispatch software that provides geographical location of nearby events and response vehicles, to mobile applications that provide first responders with access to the same important incident data as the dispatchers, Intergraph incident management software makes incident response efficient and effective.

Learn more about how ambulance dispatch software from Intergraph can increase the overall performance of your incident response teams, and help your team save lives and property. Contact us today!

Web Based Computer Aided Dispatch

At the heart of many public safety agencies' ability to effectively respond to developing emergency situations are their dispatch resources. The capacity for dispatch operators to gather, analyze, and make decisions is crucial when responders are on their way and lives are on the line. With Intergraph's computer aided dispatch (CAD) software, fire and emergency services dispatch operators have the support and tools they need to make informed decisions during urgent situations. Our ambulance dispatch software combines an interactive, real-time map display with call handling, information management, remote data access, and more. With these tools, dispatchers can manage calls more effectively and provide faster response times through emergency response vehicle location.

Our ambulance dispatch software also provides advanced map creation features which allow operators to build and edit CAD maps while keeping track of valuable incident data. It also supports the use of popular consumer maps such as Microsoft Bing and Google Maps, which provides emergency response teams with additional viewing options such as street level or satellite.

With Intergraph ambulance and EMS dispatch software, emergency services teams can more effectively manage incoming data, interact with that data more efficiently to make more educated decisions, and respond faster. For more information, contact Intergraph today.

Proven EMS Software

From analyzing the historical data of past incidents for planning purposes to managing the response of daily emergency situations, Intergraph EMS dispatch software has provided a wide array of capabilities to a variety of locations around the world. Below are just a handful of examples of occasions when Intergraph EMS dispatch software has been used to improve overall incident response management.

Palm Beach County, FL, USA. Using Intergraph EMS dispatch software, the Palm Beach County Fire-Rescue Department provides fire protection, emergency medical services, and more to a population of more than 650,000, which has reduced times for dispatch and travel to incidents.
Rio de Janeiro, Brazil. The Rio de Janeiro Fire Brigade has used Intergraph EMS dispatch software since 1999 to protect a population of six million. This emergency dispatch solution has allowed the Fire Brigade to reduce response times by mobilizing and alerting firefighters through a central dispatcher.
Toronto, Ontario, Canada. With Intergraph's public safety interoperability solution, Toronto Fire Services operators no longer need to manually report incident notifications by telephone. Cross-agency incident information is now streamlined into their Intergraph dispatch system, resulting in significant improvements to response times.

Features of Intergraph Ambulance Dispatch Software

As a comprehensive ambulance dispatch software solution, Intergraph's dispatch technology also provides a variety of additional features to help improve overall incident response performance, including:

Mobile Computing. Provides emergency responders with access to the same critical incident data available to operators. Update incident activity logs and status reports from a secure connection, directly from mobile devices.
Interoperability. Intergraph's EMS dispatch software promotes public safety interoperability through support of data-sharing between multiple agencies and jurisdictions. Increase situational awareness and improve incident planning, response, and resolution with the extensive interface capabilities available in our dispatch software.
Reporting and Analysis. With the high-impact tools available in Intergraph EMS software solutions, public safety agencies can more effectively manage the vast amount of valuable data generated every day. The reporting and analysis functions can be tailored to suit your agency's specific needs, facilitating better decision-making.

Contact Intergraph today to learn more about the many features and benefits available in the ambulance dispatch software solutions we have to offer.

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