AIM/Directa

Token License

How To Obtain Your Directa Token License File

To obtain your Directa Token License file after the initial order of your Directa-TKN Application software, you must complete the Directa Token File Request form and submit it to Process, Power & Marine Order Management and Service Center for processing. The e-mail address and fax number can be found on the request form. Normal turn-around time for processing the request and your receipt of the Directa Token License file is five (5) business days or less.

Download the Directa Token File Request form PDF format   

All information on this form should be completed, if possible. The form information designated in bold text is mandatory. If you have questions or require assistance in completing this form, feel free to call Process, Power & Marine Order Management and Service Center at 1-800-766-7701, or your local Intergraph office.

How To Re-Order Directa Tokens

To order additional Directa Tokens, whether Perpetual and/or Daily, a Directa Token File Request form must be completed in conjunction with your software order and must be submitted to Process, Power & Marine Order Management and Service Center for processing. The e-mail address and fax number can be found on the request form. You may contact your Intergraph Sales Representative, or call Process, Power & Marine Order Management and Service Center at 1-800-766-7701 for assistance in your re-ordering needs.

All information on this form should be completed, if possible. The form information designated in bold text is mandatory. If you have questions or require assistance in completing this form, feel free to call Process, Power & Marine Order Management and Service Center at 1-800-766-7701, or your local Intergraph office.

A new Directa Token License file will be delivered from Intergraph to match the Directa Token requirements contained in your order. Normal turn-around time for processing the request and your receipt of the Directa Token License file is five (5) business days or less.

How To Change The Host ID For Your Directa Token License File

The Directa Token License file is matched to the Host ID number of the hardware server on which this file resides. If this file is moved to another hardware server, it will not be recognized. If it is your desire to move the Directa Token License file to another hardware server, you must obtain a new License file that is matched to the new Host ID for that server. To accomplish this, a Directa Token File Request form must be completed and submitted to the Process, Power & Marine Order Management and Service Center for processing.

A new Directa Token License file will be delivered from Intergraph to match the Directa Token requirements contained in your order. Normal turn-around time for processing the request and your receipt of the Directa Token License file is five (5) business days or less.

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