The "Smart Grid" and Integrated Outage Management Solutions

Prompt power restoration following a storm or other type of outage is the hallmark of utility customer service. Intergraph’s InService outage management software help utility personnel, both dispatchers and field crews, quickly identify the cause of an outage and efficiently assign and coordinate the necessary resources to restore power or other services as quickly as possible. Our outage management solutions provide a unique geospatial map shared by both dispatchers and field personnel using mobile devices, allowing optimum coordination between dispatcher and crews. Through our solutions, customers have reduced service restoration times by as much as 33 percent and have seen the system pay for itself in less than three years.


  • Key Benefits
  • Applications & Products
  • Customer References
  • Downloads

Key Benefits

  • Labor Savings - Predicts probable cause of an outage, and quickly and efficiently dispatches repair crews
  • Improved Network Reliability - Seamlessly manages operational and customer data with integrated tools
  • Improved Communications - Communicates restoration progress with greater accuracy and confidence
To view products related to a particular Intergraph application, click the application name. To read details about an Intergraph product, click on the product name and its description will appear to the right.


Customer References

  • Enersource Hydro Mississauga, Canada - Enersource simplifies operations center with smart grid technology from Intergraph.
  • Progress Energy Florida, USA - Intergraph’s outage management system provides rapid analysis and more efficient restoration for more than 1.5 million customers in Florida.
  • ONCOR, USA - With systems from Intergraph and SIEMENS, ONCOR is advancing their outage management system to support SmartGrid operations, integrating power systems analysis and service restoration with a single graphic user interface.
  • GASAG-NBB, Germany - Intergraph provided outage management solutions for a gas distribution network.

 
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